J.D. Associates Retail POS Solutions Blog

The 5 Most Important People To Have On Your Side

Posted by Debra Neville

In navigating the minefield that is small business, you need a small group of highly skilled and very focused individuals to guide you.  These folks are outside of your company's staff and are more or less on an on-call basis, assisting with solving problems, weighing in on big decisions and listening to you when you have new ideas or want to implement innovation.

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Tags: customer loyalty, successful retailers, Bob Furlong

Retail Holiday Store Windows: Case Study Of Giving Back

Posted by Debra Neville

Last week, Bob Phibbs, the Retail Doctor, asked me to help get his word out to our retail blog readership. Bob was the keynote speaker at our October seminar for retailers, You Can Compete. Of course I said, "Yes!" Read on to read more.

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Tags: successful retailers, retail success, Bob Phibbs, independent retailer, window displays

What to Consider When Hiring Seasonal Help in Retail

Posted by Don Capman

What’s the most important thing to consider when hiring seasonal help? When should you hire?

One of the least thought about business decisions that is usually dealt with at the last possible moment , is seasonal help.  Throughout the Great Recession, most cost-conscious business owners and managers have been preoccupied with cutting and controlling expenses versus increasing expenses.  While this may be a prudent and effective strategy in most areas of a retail business, it may be counterproductive in other areas.  Seasonal help is most often given too little thought and not enough attention.

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Tags: job in retail, retail business, successful retailers, retail experts, retail success, seasonal store

Bob Phibbs Talking Customer Loyalty

Posted by Debra Neville

Bob Phibbs emailed me this morning; he was the keynote at our recent seminar for retailers:  You Can Compete, sponsored by J.D. Associates, point of sale system experts. In the retail world, Bob Phibbs is known as The Retail Doctor, at the ready to help fix your retail pains.

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Tags: customer loyalty in retail, customer loyalty, successful retailers, employee performance

Retail in a Down Economy - A Labor of Love

Posted by Don Capman

 

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Tags: successful retailers, point of sale software, retail seminar

Driving Sales

Posted by Debra Neville

Today's blog post comes to us by way of Bob Phibbs, The Retail Doctor. And yes, you CAN believe every word Mr. Phibbs says. He'll be the keynote at our event on October 12th in Leominster, MA:  You Can Compete! I'll be blogging about it in coming weeks.

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Tags: successful retailers, retail POS, retail management

THE Place to Work

Posted by Debra Neville

Today's post is from our guest author, Doug Fleener.
He's so readable and spot on!

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Tags: retail business, successful retailers, employee performance, retail experts, retail greatness

Do You Have Dormant Customers? Wake Them Up!

Posted by Debra Neville

I recently read an article about dormant customers. It's a huge, costly problem; we all have them in our businesses.  The challenge is:  how do you wake them?  How do you get them talking to you about them, about your business, about what they'd like to see on your shelves in your store? How do you get them involved? The article I read gave some good suggestions, some I've written about in the past our our retail blog, while others have been addressed through our 15-second marketing tips.

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Tags: customer loyalty in retail, retail business, customer satisfaction, successful retailers, retail management, retail experts, retail greatness, consumer behavior

Meet Five Retail Experts

Posted by Debra Neville

Today's blog post is devoted to five retail experts I know personally.  Some have written for the Retail Source, our monthly e-newsletter, some have been keynotes at retail-focused seminars sponsored by J.D. Associates.  All are good guys. Check out their sites; if they have a newsletter, subscribe; if they offer consultation time, and you feel you need it, call them. I guarantee you'll learn something. Their range covers HOW TOs in: customer service, customer loyalty, retail POS, retail expansion, business intelligence, KPIs, point of sale software and many other important retail topics.

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Tags: retail business, successful retailers, retail experts, retail greatness

Top 10 Mistakes Retail Independent Businesses Make

Posted by Debra Neville

The top 10 tips below, courtesy of Bob Phibbs, The Retail Doctor  I'm passing Bob Phibbs' list along because it caught my attention. 

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Tags: retail business, successful retailers, business intelligence, retail POS, retail management, retail greatness, retail point of sale, point of sale systems