Retail Pro® Tips
Tech Tip: Power and Your PC
The power coming into a computer is the most critical component, and it may be one of the most overlooked. It is just taken for granted that it will always be there and work properly. A top-of-the-line processor and ultra-powerful video card as well as POS peripherals connected to the system, do nothing if a system does not receive the ample, stable power it demands. Having quality components providing and regulating the power supplied to a computer is critical. A computer system is only as strong as its weakest feature, and many times that distinction falls on the power supply and related components. By choosing a quality power supply, surge protector, and perhaps a UPS, one can make sure that they have adequately strong and stable power to keep their system running today and into the future. J.D. Associates is a firm believer in providing our PC and POS systems with a SmartPower System. Please email posinfo@jdapos.com if you would like more information on these products.
Trainer Tip: Automating Retail Pro Backup and Polling: Setting Up the Lock-Out Period
At the end of the business day every workstation must exit Retail Pro in order to poll and execute a proper backup. Sometimes, this step is missed and polling or backup routines don’t happen. There’s a System Preference called a Lock-Out Period that will automatically exit the program so that these scheduled tasks can happen.
To set up a Lock-Out Period select: Options>System Preferences>Polling>Schedule a Lock-Out Period.
You enable the switch and then set a beginning and ending time of the Lock-Out Period.
The system will also provide a warning that counts down the number of minutes that you have left to work before you will be locked out.
