Microsoft® RMS Tip

Using the Journal Viewer

Are you familiar with the RMS journal viewer? It provides an electronic “register tape” and provides insight into the transaction-by-transaction activities in your store.  Most users have seen the journal viewer in training, but many forget how to use the viewer. From POS, use the F4 key to bring up the journal. You will be prompted to pick a batch to view; select the date range that you wish. When the batch is opened, navigate from receipt to receipt using the Page Up and Page Down keys. And don't forget: RMS receipts, in particular credit card receipts, can contain more than one page. Use the Ctrl + Right Arrow keys, as well as the Ctrl + Left Arrow keys, to cycle between pages of an individual receipt.

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