Morning Session: 9:00-12:00
Jim Dion, author of Retail Selling Ain't Brain Surgery, It's Twice As Hard, Start and Run a Retail Business, and The Complete Idiot's Guide to Starting and Running a Retail Store will help you lay the foundation to win customers and grow your business. A few of the questions he'll answer:
- Why customers don't come back to your store?
- What drives customers crazy?
- How to get a 40% sales increase?
- What one word will win you customer loyalty? (hint: it's not thanks)
Afternoon Session: 1:00-3:00 (option 1)
Product: RMS: Enabling Success with Microsoft Dynamics
Retail Management System
Where: Kendall Room
Presenter: Mike Miller, Microsoft East Region Manager
Who to Attend: All RMS users and those interested in knowing more about how RMS will give you clarity into key factors that determine your retail success.
Session Points:
- Enable success with RMS
- Leverage your POS for better merchandising
- The 'Nuts & Bolts' of inventory management
- Plenty more and product demonstration
Afternoon Session: 1:00-3:00 (option 2)
Product: Retail Pro: Solutions for a Challenging Tomorrow
Where: Jonathan Room
Presenter: Alan MacLennan, Director of Solution Consulting
Who to Attend: All Retail Pro users and those who are interested in knowing more about how Retail Pro can help you take control of your business.
Session Points:
- Retail Pro Planning: Maximizing your potential with the right product, in challenging times
- Inventory Management made easier for Multi-Channel sales
- The art of attracting and retaining customers with Retail Pro
- Lower training costs with user-friendly configurable POS screens
- Streamline processing and spend more time with your customer
- Business Intelligence: Measure your success!
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